To respond to questions quickly, create a comment template with pre-filled text. You’ve probably felt frustrated having to repeatedly write the same responses to the same questions if you manage a brand’s social media accounts. Maybe you’ve set up shortcuts on your iPhone or have a copy-and-paste list in Notes. In fact, Instagram has built a feature into the app that enables you to do just that. After clicking “Options,” choose “Quick Replies” from the “Business Settings” submenu.