Reviews are very important for local SEO. When you get a lot of bad reviews, your area rankings and sales go down. But reviews are easy to change, and a rival who doesn’t like you might try to do that …
Neil Patel’s rate of sharing on Quick Sprout went down by 29% when the number of share buttons went from 3 to 5. Source: www.quicksprout.com
In order to succeed in the long run, you understand that providing excellent customer service is crucial.But how can you show that your service is above and beyond what your customers expect? What Nextiva performed is described below. They film …
While perusing the American Express® Global Customer Service Barometer (a poll of consumers’ opinions on customer service in the United States and nine other countries) I came across some interesting data. 1.As many as nine individuals will hear about a …
The conventional thinking on providing exceptional customer service dictates that: 1) Quick (6/18/24 hours) 2. Pleasure-ful More than 75,000 people who had interacted with the company over the phone participated in a research performed by the Corporate Executive Board (the …
You can use the positive feedback your business receives from happy customers as social proof to attract more customers. You can use Tweets from satisfied customers to demonstrate to new customers why your products are so well-liked. Building trust and …
The days of companies winning big with a mediocre product and some clever marketing are over. Customers can now investigate a business’ legitimacy and reputation online before committing to a purchase. One effective strategy is to survey a sample of …
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Personalize referral codes (domain/r/username). Personalize landing pages (photo + name). Create a referral competition among users. Airbnb’s team created personalized referral codes and landing pages with a photo of the inviter. Referrals increased bookings by over 25% in some markets. …
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Ask current customers how they would feel if they were unable to utilise your product: Very dissatisfied, a little dissatisfied, or not dissatisfied. At least 40% of users must say they would be “extremely disappointed” without your product for there …
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How likely are you to refer [your service] to a colleague, please? ask your clients. with a grading scale of 0 to 10. You’ll obtain: Advertisers (score 9-10). To share your materials, ask them. Passives (7-8). (7-8). Ask them …
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