Your product or service is amazing, but folks are still bouncing—and you’re left wondering why. Ever felt that frustration?
If you have, here’s a major reason they might be ghosting you:
According to various studies:
- 41% of customers stick around because of a great employee attitude. 🙌
- A whopping 68% of people leave a business due to bad service. 😬
- Experiences with people account for 70% of how customers feel about a brand.
Whoa, right?
It seems that focusing too much on tech and not enough on human interactions can seriously hurt your business. Let’s not forget the power of good vibes and personal connections!
(Source: neilpatel.com)