If you wanna crush it in the long run, you gotta know that top-notch customer service is the way to go! 💯
But how do you prove your service is next-level? Check out what Nextiva did! They shot personalized video responses to every question customers asked on social media, email, or their website, then dropped those gems on YouTube. 🎥
Can you imagine getting a video like that? How awesome would you feel? 🤩A whopping 68% of customers say they bounce from companies that make them feel unappreciated, so those vids really show you care!
Just the other week, I was on the hunt for a web server for my shiny new blog, stuck between #1 and #4 on the best-of list. I was ready to roll with #1… but I ended up going with #4 instead! Why, you ask? 🤔
Because the support from #4 blew me away! 🚀🙌 That’s how you win hearts and customers!