Retention

This approach helped me generate 150% more revenue from an existing audience…

After reading a number of articles claiming that webinars boost sales, I decided to give them a try. I held […]

This approach helped me generate 150% more revenue from an existing audience… Read More »

How to 5x your revenue with the ʺLoyal Customersʺ framework…

Adobe analysed 33 billion visits to 180 eCommerce websites and found:  Returning customers generate as much income as 5 new

How to 5x your revenue with the ʺLoyal Customersʺ framework… Read More »

How to get 12x more organic backlinks for free…

It is 12 times more likely that a sale will be made to an established customer than to a new

How to get 12x more organic backlinks for free… Read More »

#1 simple team building secret ($1.2B study)

A strong team is the foundation on which to build a successful enterprise.  It’s incredibly challenging to attract and retain top talent. Tony’s first startup was plagued by the same issue: he despised and feared his team. With the second one, he resolved to construct it properly by employing a straightforward strategy for fostering cohesive groups. He used this strategy to grow Zappos into the $1.2 billion business it was when Amazon bought it in 2009. Professionalism was not his top priority after launching his first company. The drive and enthusiasm are paramount. He required a method to eliminate workers who were only interested in the salary. Here’s what he did: he started compensating workers who resigned with $2,000 each. Potential employees can be quickly eliminated from consideration by asking one simple question. In other words, you want to know if they can provide examples of when they went above and beyond in their previous positions. For proof that they put in effort beyond what is expected of them, ask for concrete examples of their work. My favourite question to ask when interviewing candidates is “Give me specific examples of ….”  Source: https://medium.com/the-mission/success-isn-t-all-about-money-why-zappos-pays-its-employees-to-quit-7cc3594a9732

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77% of customers say this is the most important thing a company can do to provide good customer service…

A recent survey conducted by Forrester Consulting found that the majority of customers (77%) believe that showing respect for their

77% of customers say this is the most important thing a company can do to provide good customer service… Read More »

77% of customers say this is the most important thing a company can do to provide good customer service…

According to a recent survey, 77% of consumers rank this as the single most crucial action a business can take to improve customer service.

77% of customers say this is the most important thing a company can do to provide good customer service… Read More »

Helping Email

Ask your email list for suggestions on what to write about next by sending out a message. Inquire about difficulties

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Friend Joins Notification

Notify user if a known contact in their address book signs up for the service.  

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Free Trial Ending Reminder

Sending a friendly email to users just before their trial period ends is a great way to keep their attention

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Founder Calls

You could try calling your clients and asking for their opinions. Each call needs only about 15 minutes of your

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