30,000 members in 100 countries at AdRoll have a 97% annual customer retention rate!
Would you prefer the same retention?
While some businesses attempt to combat retention from a marketing perspective by: 1. Providing discounts.
- Posing general inquiries.
- Providing updates on new features…
Instead, AdRoll does the following:
- They automatically send emails including reports and metrics regarding a user’s account, with the email body displaying the key metrics.
- Tied to specific pieces of consumer data, they provide individualised insights for improvement in those emails (using their SaaS). Ex: Do this to increase your ROI.
Win-win outcomes: for clients. They receive guidance on how to make changes that will help them reach their long-term objectives.
for the business. Retention rate of 97%
Source Blog.clearbit.com