Let’s break down how customers usually connect with your brand! 🕵️♀️💬 Think about all the ways your peeps interact with you—when they wanna hear from you, when they’re ghosting, and when they’re vibing with your messages. Next, figure out what kind of content hits differently in each of those moments. Let’s get specific and create a chart that captures these moments and the messages that totally resonate! 🚀
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