Know your audience. For BrookdaleLiving it resulted in over $100,000 additional revenue.

Seniors looking for community living spots were checking out BrookdaleLiving.com, and here’s the twist they didn’t see coming.

First move: they slapped a pic of a smiling elderly woman on the landing page. Next move: switched it up with a 1-minute 56-second video.

Surprise, surprise… the pic clapped back, scoring 3.92% more clicks than the video, raking in over $100k more in sales.

Wait, what? Isn’t video supposed to be the GOAT in these situations? 🧐

Here’s what went down:

  1. Their folks were all about quick and easy – no time for buffering.
  2. The target crowd had slower internet vibes, so video just ain’t it.
  3. Most seniors aren’t vibing with “new” tech or autoplay surprises, so they dipped as soon as the video popped up.

Moral of the story? Always know who you’re vibing with. 🧠💡

Source: vwo.com

 

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